Your privacy – our promise
Any personal data you give us will be used to send you a brochure, fulfil an enquiry, make a booking or send you appropriate marketing offers. It will then stored securely on our database for a reasonable period of time. We promise to only send you relevant and timely marketing communications and we will give you the opportunity to receive some or all of these communications.
Please see below for more information if you wish to Opt-out to receiving further communications. Please allow us up to one month to process all data regarding your opt-out.

York Theatre Royal – controller of personal data
For the purposes of the Data Protection Act 1998, we, York Theatre Royal are a data controller. In order to process your booking or brochure request we need to collect certain personal details from you. These details will include, where applicable, your name and contact details and those of party members, credit/debit card or other payment details and special requirements such as those relating to any disability which may affect your chosen arrangement.

Storage of personal data
We would like to store and use your personal details for future marketing purposes (for example sending you a brochure or details of a promotion). All details you give us in connection with your booking will be kept but we will only use name and contact details for marketing purposes (unless you have asked us not to).

Your decision to opt-out
If you do not want us to do any of these things, please let us know as soon as possible. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing or in any other approved manner. However, please allow up to one month for us to process all data regarding your privacy choices.

You are entitled to ask us (by letter or email) what details of yours are being held or processed by us, for what purposes and to whom they may be or have been disclosed. We promise to respond to your request within 40 days of receiving your written request. If you believe that any of your personal details which we are holding are incorrect or inaccurate please let us know immediately. Please note a fee of up to £10 may be charged for this service.

This privacy statement covers websites owned and controlled by us only. Links to other websites and any information collected by these sites are not covered by this privacy statement. We would encourage you to re-read our privacy statement from time to time so that you are aware of any changes in how we gather and use personal information.

Opt-out to receive further communication
To help us process your Opt-out request please provide the following details:

Title
First Name
Last Name
Address Line 1
Address Line 2
Postcode

Please indicate in your email or letter which method you do not wish to be contacted by: Email, Post and/or Telephone

From time to time York Theatre Royal may pass your details onto carefully selected third party arts venues who may wish to contact you with details of offers or services which may be of interest to you.
Please indicate in your email or letter if you do not wish us to do this.

You can contact Box Office on 01904 623568 or boxoffice@yorktheatreroyal.co.uk for further information.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.